Dementia Resource Community Ltd is committed to protecting personal information and complying with UK data protection legislation.
If you have concerns about how we collect, use, store or share your personal information, please contact us in the first instance.
Data Protection Lead
Helen Lovett
Email: data-protection-lead@drc.care
How to Raise a Complaint
Please provide:
• Your name and contact details
• A description of your concern
• Any relevant dates or supporting information
We will acknowledge your complaint within 30 days and investigate the matter fairly and impartially.
What Happens Next?
We will:
• Review the information provided
• Investigate the concern
• Explain our findings
• Inform you of any actions taken
We aim to resolve complaints without undue delay.
If You Are Not Satisfied
If you remain dissatisfied with our response, you may complain to the Information Commissioner’s Office (ICO).
Information Commissioner’s Office
Website: www.ico.org.uk
Telephone: 0303 123 1113
Address:
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF